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Reach our support team 7 days a week, 9am – 9pm.
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Frequently asked
How long does delivery take?+
Standard delivery: 3-5 business days inside Dhaka, 5-7 days outside. Express: next-day for Dhaka.
Do you offer installation?+
Yes — free installation is included with all RO and Smart purifiers. Our technician will visit within 48 hours of delivery.
What is AMC?+
Annual Maintenance Contract — yearly servicing including filter changes, sanitization and free repairs. Available for ৳1,500/year.
How do I claim warranty?+
Call our hotline with your order ID. Warranty covers manufacturing defects for 1-2 years depending on the product.
Which payment methods do you accept?+
bKash, Nagad, Rocket, Debit/Credit Cards, and Cash on Delivery (orders under ৳15,000).
Visit our branches
Malibagh Branch
House #67/B, Malibagh Chowdhury Para (Beside National Bank), Dhaka-1219
Mirpur Branch
House #05, Road #01, Section #12/E, Kalshi Main Road, Dhaka-1216